Last night it would connect and show no readings of the pool temp or even start the pump. Did that, and now I lost all connectivity to the app on my phone. Pentair didn't want to help with the connectivity issue whatsoever.Īfter looking through forums here, it seemed like the best solution was to hit the reset button 3 times. I have one right now, and called Pentair - they told me to first download the firmware, but when I went to install, nothing was appearing in the window (it said something about not being on the same subnet mask). I did change modems, but I think the remote issue was there before that.Ĭalled Pentair, and they told me that my PA firmware is way outdated, but I only have a Mac, and with the pandemic, it's been hard to get my hands on a Windows laptop. I inherited the pool system, and it was working fine for a while, but noticed at some point that I couldn't connect remotely. Here's the longer version for more details: When How exactly do I go through the IP ranges on the router admin page? I'll share more below, but in short, I've got a Netgear C7000. Hi! The tl dr is that I'm running into the same issue.
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